If it is about your reward, a free support or for example a bill, the starters can help you themselves.
- Write a message on the pinboard of the project page: Here you can ask a public question to the starters.
- Write a personal message: Use the button "Message to starter". You can find this button in the support details.
- You will find the link either in the email "confirmation of your support" or after logging into your account, in the item supported projects.
- Write an email: On the project page you will find the imprint under the project description with the e-mail address of the starter.