Trust and Safety

We created Startnext to build a community that promotes and implements great ideas – in a safe, transparent and successful way. We don’t curate projects, which means: everyone gets a chance to kick off their idea! Your trust means a lot to us. We do everything we can to deserve that trust and make your Startnext experience as positive as possible.

Crowdfunding is not online shopping

When you support a project, you give more than money: you show your faith in the idea. Starters provide a realistic estimation on their project page regarding the finalization of the project page and the delivery of the rewards. This means you won’t receive the product you chose immediately. For a very simple reason: in most cases, the funding is needed to kick off the production! You are legally protected nevertheless. With your support, you enter a classic purchase contract that entitles you to your reward.

The starters are responsible for their projects

All projects on Startnext are passionate endeavors of people who strive to create something new. The execution of things that never existed before isn’t always easy and it may happen that things don’t go as planned. The rewards may for instance not be ready on time. Therefore, we strongly encourage open, transparent and honest communication on the platform. Project starters are always responsible for the campaign and the realization of their idea – as a platform, we have no direct influence over this. Should you have a conflict with a starter, as a last resort, we can step in and try to clarify the situation.

    With Startnext, we want to create an open and transparent platform where each and everyone can start their project and participate. Trust and communication are fundamental in our work.

    Denis Bartelt, CEO and co-founder Startnext

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