Contact

Supporters 

If it is about your reward, a free support or for example a bill, the starters can help you themselves.

• Write a message on the pinboard of the project page: Here you can ask a public question to the starters.
• Write a personal message: Use the button "Message to starter". You can find this button in the support details.
  • You will find the link either in the email "confirmation of your support" or after logging into your account, in the item supported projects.
• Write an email: On the project page you will find the imprint under the project description with the e-mail address of the starter.

Frequently Asked Questions

In the  FAQ we have collected all answers to questions that we have come across in 10 years.

The top 5 questions from starters

• As a starter, where can I find the list of supporters with the email addresses?
• How does a project get on the starting page?
• My project was successfully financed. How and when do I get the money?
• Can I change my start level afterwards?
• Can I change the duration period of my financing phase?

Our top 5 questions from the crowd

• What is Crowdfunding?
• How much will it cost me to use Startnext?
• When will the money be debited?
• What happens to my money if the project will end without reaching the start level?
• When I book a reward, how can I get an invoice for that?

Do you still have a question on your heart to which you have not yet found an answer? Then use the contact form. The community team will answer within the time frame that is possible for them.